Stairlift FAQs

All Age Co stairlifts, provided by Handicare, come with a two-year warranty as standard. The warranty comes with one free service, and we also have a range of extended warranties you can choose from. Read our stairlifts service and support page for more information.

After installation, you’ll receive a full demonstration so you feel confident using your stairlift. When a professional installs a stairlift of your choice, it is a relatively quick procedure that should only take around four hours. This would include teaching the user how to properly use, clean and maintain the equipment.

The first step in the process is an initial free home visit so that an expert can assess your specific needs and, of course, your staircase. The second step is choosing the right model for you, including any customisations you wish. Once you’re happy, we’ll order your stairlift and arrange for installation and testing. Read about how stairlifts are installed in our here.

It’s a common misconception that stairlifts are installed on a wall. This is not the case. The stairlift is installed on the staircase itself. The technical surveyor will recommend which side of the stairs will be the most convenient for the stairlift to be installed during the home visit.

Stairlift prices can vary depending on your staircase dimensions, chosen model, and any additional extras. You can also purchase reconditioned stairlifts, which are models where the motor has been fully refurbished. Handicare’s production skills, spanning over 136 years, combined with feedback from satisfied customers and healthcare professionals have enabled us to create a range of products to suit different needs and budgets. Read more advice on grants and funding.

We do not, however, you may be eligible for a local authority grant.

For more information, please visit our servicing and support page.